Working at Height Learning From Incident Campaign

A learning from incident campaign on working at height is turning a real incident into a teachable moment for the wider organisation. It what happened, the failed controls, the lessons, the actions taken, and what every person must do differently to prevent recurrence.

What this campaign covers

  • Falls from height remain one of the leading causes of serious injury and fatality across heavy industries.
  • Every task needs a pre-start risk assessment, a suitable method of access, and a verified tie-off or guard system.
  • This learning from incident campaign typically runs for 2–4 weeks and focuses on one clear, measurable behaviour change.

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Frequently asked questions

What should a working at height campaign include?
A strong campaign includes a clear rule (e.g., 100% tie-off above 2 metres), supervisor verification cards, toolbox talks on common access mistakes, visible signage at entry points, and a simple reporting channel for missing or damaged guards.
How long should a working at height campaign run?
Four to six weeks is ideal. The first week sets the rule, weeks two to four build habit through daily verification and conversations, and the final week reviews data and recognises crews with strong compliance.
Why use a learning from incident campaign for working at height?
Because working at height requires more than awareness. A learning from incident campaign keeps the topic in daily conversation, builds a specific habit, and gives you a metric to track whether the message is landing.

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